Contact Us
Make an Enquiry
You are invited to visit our showrooms in Sydney and Melbourne in a relaxed atmosphere. Our friendly customer service team will assist with any enquiry you might have.
No appointment is required.
Warehouse Operating Hours:
Monday to Friday - 7am - 3pm
Saturday - Closed
Sunday - Closed
To arrange a pickup and ensure your order is ready for collection, please call our office at 0295174455 or email us at sales@florabelle.com.au
Warehouse Pick-Ups: A Seamless Experience
At Florabelle, we take pride in ensuring that your pick-up experience is smooth and hassle-free. Here’s how we can make sure everything goes as planned:
What You Need for a Successful Pick-Up:
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Pick-Up Reference Number (Florabelle Shipment Number): This is essential to avoid delays. Without it, we may need extra time to locate your order, which can make the experience less enjoyable for everyone.
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Order Confirmation: Please ensure that your payment has been fully processed before arriving for pick-up. Orders placed in the showroom may not be immediately available for collection if they’re still awaiting payment clearance. For a seamless experience, make sure your payment is confirmed and your order is ready for release.
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Vehicle Suitability: Please arrive in a vehicle that is appropriately sized to fit your items. While we do our best to help load products into customers' vehicles every day, a properly-sized vehicle can save time and ensure a smoother experience.
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Fitting & Returns Policy: If we need to remove packaging or adjust the stock to fit it into your vehicle, please note that this voids the return policy for that item.
SYDNEY SHOWROOM
2/122 Euston Road
Alexandria, SYDNEY NSW 2015
Tel. 02 9517 4455
Please note Alexandria is a Showroom Only
No pickup or collection available.
OPENING HOURS
Monday to Friday - 8.30am - 5.30pm
Saturday - Closed
Sunday - Closed
MELBOURNE SHOWROOM
2/39 Shearson Crescent
Mentone, MELBOURNE VIC 3194
Tel. 03 8524 6159 Mob. 0425 128 441
Please note Mentone is a Showroom Only
No pickup or collection available.
OPENING HOURS
Monday to Friday - 9am - 5pm
Saturday - Closed
Sunday - Closed